Warranty & Support:
The MaaxTV product comes with one year manufacturer warranty and 30 days manufacturer warranty on all accessories included with the device. This warranty covers any manufacturer defects found in the product after the sale. After the one year manufacturer warranty has expired, a diagnostic fee of $59.95 will be charged for any device sent to us for repair plus parts and labor, this fee is not refundable and will be charged regardless of repair being done or not.
What this warranty covers:
The manufacturer warranty covers any hardware or software issues deemed to be manufacturer defects in the normal operation of the equipment and not caused by the end user.
What is NOT covered:
This manufacturer warranty does not cover any damage or mis-use caused by the end user including, Broken Reset Buttons, Broken Antennas, Broken HDMI Ports, Broken Power Supply Ports and any other damage caused by power sources, Internet connections and acts of God.
There is absolutely NO WARRANTY on the channels, none of the channels on our products have any kind of warranty or guarantee whatsoever. The channels are provided as long as they are available . MaaxTV and H H Marketing are not responsible for the content nor claims any right to the content. MaaxTV provides the streams of all the channels as they are available on the internet.Some content may not be available in some areas.
What should I do if warranty work is needed?
If you encounter any issues on your device during the one year manufacturer warranty, send us an email to email@example.com. You will receive a reply with instructions on how to fix the issue or instructions on how to send your device to us. You must wait for a response from us and follow the instructions sent to you by email before you send the device to us. Shipping charges both ways are your responsibility.
H H Marketing will offer support on MaaxTV products we sell to all customers who purchased directly from us for a period of one month. Support is provided by sending an email to firstname.lastname@example.org.